Recognising how to deal with others is an important element of being successful and competitive at any profession. Fortunately, whether you’re a first-time manager or an experienced professional, people management skills can be mastered. While mastering these skills takes time, you may start improving your people management skills right now.
What is people management?
People management skills involve the practice of educating, encouraging, and guiding employees in order to increase workplace efficiency and career development.
People management is used by workplace leaders such as team managers, supervisors, and heads of departments to monitor processes and improve employee performance on a regular basis.
In this competitive environment, leaders who want to increase workplace communication and train their employees for success must have strong people management skills.
Why are people management skills so important?
People from different backgrounds, ages and ideas form and work for businesses from around the world. With this in mind, different groups within an organisation will be motivated from multiple things. As a result, managers must develop a toolset of people management skills to guarantee that everyone in the team achieves their full potential.
This is necessary not just to encourage each team member, increase productivity, promote employee morale, but also to provide comfort and alleviate stress during times of transition, interruption, or instability.
Since all this should be done while integrating individual career goals with the organisation’s goals; having a diverse set of people management abilities that can be applied to different situations and people is the only way to get there.
Strong people management skills also have a positive impact on the employee-manager relationship. You may provide your reports with the support and incentive they need to succeed, grow, and tackle new difficulties by utilising and strengthening these talents.
Where are people management skills useful?
While people management skills are important for personal and professional goals, they have also proven to be quite useful for a lot of situations.
Training your employees
As a team lead, you may be in charge of recruiting suitable employees or training existing employees on new procedures. For such situations, you can make good use of people management skills to provide employees constructive feedback and educate or train them so they can achieve their tasks better.
Handling interpersonal conflicts
Employees and team leads play a critical role in conflict resolution. Effective people management skills can assist you in resolving conflicts in a way that fosters appreciation and collaboration.
Creating a positive workplace culture
How you behave in your workplace can determine the environment of your organisation. You can utilise your people management skills to help co-workers and teams get to know one another better.
You may also solicit feedback from your employees on their impressions of the organisation, and then transform that information into actionable improvements to the work culture that satisfies everyone.
Keeping track of deadlines
Classifying duties and setting attainable goals are all part of recognising the right person for the right job. Effective people management skills can assist you in assessing your team’s existing assets and set realistic deadlines that promote growth.
How can you learn people management skills?
Research papers and experience are the most efficient means to master people management skills. While you will most likely confront a variety of unique events and hurdles, you will also be able to improve your own and your team’s skills.
These abilities could include the capacity to communicate effectively, interact with coworkers and managers, and be creative.
While learning a new skill overnight is challenging, there are various ways through which you can not only brush your skills but also fasten up the process of learning new ones. Here are seven ways to get started on learning people management skills.
Activate your listening skills
Good listening occurs between the beginning and end of a discussion: staying alert, maintaining eye contact, writing notes, and allowing the other person to finish before you speak. All of these aspects of your listening skill set should be mastered first to develop people management skills.
Listening skills are critical in a managerial job, and begins before you sit down to speak with an employee. Keeping an open mind and avoiding leaping to assumptions during or before discussions are important aspects of good listening.
This implies you can’t quickly conclude what a team member is feeling, what their concerns are, or how to solve it; you must let go of your previous beliefs and approach them. Even if you or they believe that the source of an issue is evident, you should observe intently in order to learn as much as possible about the entire scenario rather than jumping to a conclusion fast.
Enhancing your listening skills can act as a gateway to learning people management skills. Listening skills will allow you to understand other people’s emotions and thought processes which will enhance your people management skills.
Build trust within your organisation
When it comes to trust, it means relying on someone’s capabilities, aid, or counsel when you need it the most. Building trust allows your team to collaborate more efficiently and effectively. Teams should be able to rely on each other to back them up and believe in their efforts. Leaders should have confidence in their team’s ability to perform tasks properly and on schedule.
When employees seek assistance, you can create trust by consistently completing your job and exhibiting technical expertise. You can also build trust by giving constructive comments to team members to assist them enhance their skills and job quality.
Once trust is developed in an organisation, your teams and co-workers will confide in you. This means, you are one step ahead to becoming “people’s person” which is a core element of attaining people’s management skill.
Motivate your employees
Learning different people management skills is an excellent strategy to boost your overall performance. Establishing solid relationships with your immediate managers is the most important aspect of effective people management.
Building these connections is essential for motivating employees, assisting them in their responsibilities, and helping them in tackling various challenges.
To establish a motivating environment, you must first comprehend your team’s mental processes which can be achieved through active listening. With lack of motivation, people will not be confined to you and or tell you about their issues.
Motivating your teams and co-workers will help you in developing people management skills as it will help team members come to you with confidence and even listen to you.
Although you may not be familiar with the term macro-management, we’re confident that you’re aware of its antonym: micromanagement. Micromanagement refers to a supervisor’s propensity to closely monitor and oversee their team’s activity.
Whereas, macro-management is a more self-contained organisational style; supervisors can step back and allow subordinates to perform their tasks on their own. The boss does not need to spoon feed or watch over their shoulders searching for errors as long as the employees get the intended goal.
This is beneficial to your employees since it allows them to solve problems, improve their people management abilities, and become a strong team member.
However, you can still manage your employees and be there for them when needed. Letting them be independent of themselves can help employees develop people management skills as they will be able to explore various contracts, tasks and people on their own.
Learn to give due credit
Have you ever been in a situation when someone else took credit for something you did? Do you remember how it felt? Isn’t it aggravating? It demotivates you and you are most likely to not put the same energy in the future.
Recognising how and when to give praise and recognition to the appropriate people is critical. It aids in the development of motivating employees and building trust. As a manager, ensure that you are aware of what your team is working on, what they are focusing their efforts on, and how their outcomes are progressing.
When you’re conscious of your team’s personal effort, it’s simple to convey that you notice and value them, and to provide proper recognition.
Regular one-on-ones or the use of a recognition award can be utilised to show appreciation for their hard effort. Giving credit where it’s due is a key component of developing people’s management skills.
Have a clear communication approach
Communication is a crucial gateway to people management skills that allows team members to collaborate on addressing problems, generating fresh ideas, and adjusting to changing situations. Your ability to communicate clearly with your colleagues will aid you in becoming a better team player.
Use straightforward and easy language to ensure that your message is understood by all of your recipients. Consider changing how you deliver your content to avoid frequent stumbling blocks like too much content at once or incomprehensible phrases.
Encourage your employees to raise questions to clarify and verify that everyone on your team understands the content so that there are no misunderstandings.
Be a support system
You must be ready to bargain the managerial iceberg as a team player. The first part is everything above the water that you can control deliberately; it’s what you can see and touch. The second part contains everything that is hidden underneath and is harder to locate.
You must learn to manage your thoughts and become more alert in this situation. It’s not impossible for the psychologically sophisticated team player to find a way around it.
Let your teammates know that you are available for them. Give them the confidence to seek assistance. Furthermore, this encourages each team member to assist one another.
However, don’t convey the sense that you’re the only one who can address every challenge that arises. Your purpose is to encourage, motivate, and foster a sense of belonging among your coworkers.
People management is more than a management style; it’s a strategy to engage employees for teamwork and to motivate everyone. Offering support in different domains is an important part of effective people management.
As appropriate, great managers come in to keep teams operating and employees happy. Employees will not suddenly resolve all of their conflicts and discover their ideal path to grow in order to achieve their professional goals – it is the manager’s responsibility to get them there.
These techniques will aid you be active in managing the people’s side, whether you’re reallocating technicians or hearing compassionately.
After a specific amount of time working in a profession, you will almost certainly have the necessary expertise and technical expertise to complete the task. While these abilities are critical to your career development, people’s management skills must also be cultivated in order to progress to the next level.
About the Author
Ammara Tariq is a Marketing Manager at Chanty – a collaborative team chat, with a plan to take her team to new heights. With an everlasting love for marketing, she’s very fond of writing and hopes to spread delight to her readers.