This has been a big year for change in the employment sector. Let’s discuss why employees are quitting their jobs. A big part of it is as a result of the pandemic. In the weeks and months that employees were stuck at home, they were forced to think deeply about their work lives and what they actually want. The result?… Read more →
Offering customer service training to your workers doesn’t simply add value for the customer; it can play a vital part in a company’s capability to induce more income and profit and give you a solid competitive advantage. How was your last shopping experience? Did you like it? Would you go back with your loved ones to shop again? What did… Read more →
If you are managing a team, you probably already know how important it is to build a cordial relationship between your team members to streamline your business operations. However, it is not that easy to develop team bonding between team members coming from different cultures and ideologies. But it is not impossible either! Managers and HRs need to practice the… Read more →
Change is an essential part of growth. But how do you prepare and support teams and your entire business through organisational changes? We’ll explore the key change management methodologies to help you approach these. Your workforce might not always welcome structural transitions. These can force employees to change the way they operate, which often requires considerable effort. Particularly if they… Read more →