Transformational Leadership style

Complete Guide to Transformational Leadership

Transformational leadership is one of the most researched, studied, and debated approach to leadership that has ever existed. It also greatly influences many leadership approaches used today although most of these leaders aren’t even aware it exists. Transformational leadership is a management style that’s designed to give employees more room to be creative, look to the future and find new… Read more →

emotional intelligence in leadership

The Importance of Emotional Intelligence in Leadership

Emotional intelligence has recently become a hot topic in terms of leadership traits. One thing we know for sure is that it is a trait that can be measured and developed. But what exactly is it and how does it influence the concept of leadership as we know it today? Emotional intelligence has to do with one’s ability to both recognise… Read more →

give employees more responsibilities

7 Proven Ways to Give Your Employees More Responsibility

Delegation is often easier said than done, however with some planning, you can give your employees more responsibility in a way that works for both yourself and the team. Guest writer, Serena Dorf, outlines seven proven methods to do just that. Everything is rapidly changing in the business world today where employees are expected to manage themselves and their time… Read more →

Happy employees equal happy customers

Why Happy Employees Create Happy Customers

Businesses are bound to crash once their customers are repeatedly turned off by their experiences with the employees to the point they seek alternatives. In order for your company to grow, you have to ensure positive customer experiences are the norm with your staff – not the exception, because happy employees create happy customers. We have all been there at… Read more →